Plug In with Confidence: How TEAL is Solving Charging Reliability

Join the TEAL Team at CES 2026, January 6–9, 2026, in Las Vegas, Nevada
CES 2026 is scheduled to take place from January 6–9, 2026, in Las Vegas, Nevada, at the Las Vegas Convention Center. CES is the world’s premier technology event, uniting innovators, startups, and industry leaders across sectors such as IoT, autonomous systems, robotics, AI, health tech, mobility, and electrification. While widely known for consumer technology, CES also serves as a key hub for enterprise and industrial innovation, spotlighting electric vehicles (EVs), EV charging infrastructure, and next-generation sustainable mobility solutions.
Robb Monkman, Chief Marketing Officer, and the TEAL team will be attending CES 2026, and will be available for meetings.
Monkman said: “From EV infrastructure to drones and industrial IoT, TEAL powers connectivity for industries that can’t afford to go offline. We’re especially excited to bring solutions that tackle EV charging uptime, helping the industry overcome a reliability challenge that still impacts drivers and operators every day. At TEAL, we’re connecting the future, whether it’s EV charging networks, robotics, or smart cities.”
EV Charging Reliability Has Improved but Is Still a Widespread Problem
Recent data shows that EV charging reliability in North America is improving, but still far from where it needs to be. According to JD Power, around 14% of public charging attempts fail, meaning drivers show up and can’t charge at all – roughly 1 in 7 visits. Broader analyses put actual operational reliability closer to 78%, and real-world first-time charge success rates around 71%, highlighting a gap between reported “uptime” and actual driver experience. At the same time, driver satisfaction remains middling: only about 46% of EV drivers say they’re satisfied with the reliability of public charging, and just 43% are satisfied with charger availability.
The biggest reason chargers fail? Connectivity issues. Chargers must have a reliable network connection to function. Reliable connectivity is critical for EV charging stations because it enables real-time monitoring, payment processing, and remote diagnostics, ensuring chargers stay online, functional, and available when drivers need them. Many stations may appear “online” in uptime statistics but still fail when a driver initiates a session, one of the primary sources of frustration. Overall, reliability remains one of the most significant barriers to scaling EV adoption.
This reliability gap undermines investments in fast-charging networks and deters potential EV buyers who worry about being stranded. As EV adoption accelerates, solving the reliability problem has become critical, requiring smarter network management, more resilient connectivity, and a shift toward infrastructure that works consistently for drivers every time they plug in.
Over 55% of EV Charging Failures Are Due to Connectivity Issues, TEAL Has the Answers
EVinfo.net interviewed Monkmanin September 2025 about TEAL’s solution for the EV charging reliability problem.
In his interview with EVinfo.net, TEAL CMO Robb Monkman, MBAexplains that unreliable EV charging is one of the biggest obstacles to widespread EV adoption, with more than 55 percent of station failures caused by connectivity issues rather than hardware problems. Because chargers depend on cellular networks for payments, authentication, and real-time data, a single-network setup or conventional solutions like MVNOs (mobile virtual network operators) often leaves them offline when connectivity falters.
This connectivity dependency exposes a critical vulnerability: more than half of charging failures aren’t caused by mechanical breakdowns but by digital disconnection.TEALsolves this by giving charging stations the ability to automatically switch between carriers through its Network Orchestration Service (NOS), ensuring continuous uptime, simpler management, and faster deployment.
Operators benefit from reduced downtime, lower costs, and the ability to scale globally, while drivers gain confidence knowing chargers will work when they arrive. Monkman emphasizes that reliable connectivity is the backbone of EV charging and essential to accelerating EV adoption, and he notes that TEAL is actively supporting the modernization of charging infrastructure and participating in key industry events such as CES 2026.
TEAL’S Innovative Services and Technology
TEAL provides a global connectivity platform designed to eliminate the limitations of traditional connectivity solutions, offering businesses freedom from carrier lock-in, coverage gaps, and costly SIM logistics. With its Network Orchestration Service (NOS) and GSMA certified eSIM technology, TEAL delivers automatic multi-carrier failover, built-in redundancy, real-time monitoring, and access to top networks in 195 countries, all managed through a unified dashboard.
Its ecosystem includes the Aurora connectivity management platform, GSMA certified eSIM technology, and OpenEIM, a free and open SGP.32 remote eSIM manager that solves interoperability and vendor-lock issues. TEAL offers various eSIMs to fit any deployment need and their latest Chameleon eSIM offers BYOC (bring your own carrier) support. With flexible pay-as-you-go pricing, and unlimited 5G data plans, TEAL enables companies to maintain continuous uptime.
With more built-in carrier integrations than any other platform, TEAL gives businesses full control to remotely deploy, manage, and switch between networks for always-on global connectivity.
TEAL Is Democratizing Global Connectivity
Founded in 2018 by Robert Hamblet and Michael Johnston, Jr., the company aims to democratize global connectivity through programmable, flexible eSIM solutions. TEAL has experienced explosive 2,961% growth, ranking as the fastest-growing company in the Pacific Northwest by Deloitte on the Fast 500 list, and as the fastest growing tech company in Washington State on the 2025 Inc. 5000 list. TEAL’s vision is to create a world where limitless, high-performance connectivity empowers billions of devices and the people who rely on them.
Contact the TEAL team today and schedule a meeting for more information.
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