Civ Robotics Ensures Maximum Uptime with TEAL’s Global Connectivity

Overview

Civ Robotics develops advanced surveying robots that automate construction layout for large-scale infrastructure projects in remote locations, solar farms, roads, and airports. To support global growth, they needed reliable, flexible connectivity that could power deployments in remote and urban sites alike. By adopting TEAL’s programmable eSIM platform, Civ Robotics eliminated the complexity of managing multiple carriers, ensured reliable high-speed connections worldwide, and strengthened its ability to support customers remotely.

Civ Robotics

Challenge

As Civ Robotics expanded across the U.S., Europe, and the Middle East, connectivity became a critical barrier:

  • Remote Support: Unreliable connectivity can create a significant barrier to providing remote customer service.

  • Complex Network Management: Multiple carrier contracts, SIMs, and invoices create operational and financial headaches.

  • Unpredictable Costs: Roaming fees and fragmented agreements make budgeting difficult.

  • Limited Flexibility: Getting locked-into carrier agreements with restricted ability to switch between global networks, raised the risk of downtime.

Challenge

As Civ Robotics expanded across the U.S., Europe, and the Middle East, connectivity became a critical barrier:

  • Remote Support: Unreliable connectivity can create a significant barrier to providing remote customer service.

  • Complex Network Management: Multiple carrier contracts, SIMs, and invoices create operational and financial headaches.

  • Unpredictable Costs: Roaming fees and fragmented agreements make budgeting difficult.

  • Limited Flexibility: Getting locked-into carrier agreements with restricted ability to switch between global networks, raised the risk of downtime.

Civ Robotics

Solution

Civ Robotics partnered with TEAL to simplify and strengthen their connectivity strategy:

  • One Global Platform: A single eSIM SKU that connects to the best available network anywhere.

  • Programmable Network Access: Ability to programmatically switch carriers, ensuring redundancy and performance.

  • Faster Deployment: No need to source local SIMs or negotiate contracts—robots can be deployed quickly in new markets.

  • Reliable Remote Support: Being able to troubleshoot robots remotely is something that is critical for Civ’s operations. Stable, high-speed connectivity enables their team to field robots faster, as well as diagnose and resolve issues from anywhere ensuring maximum uptime for their robots.

Results

1. Global Scale: 100+ robots deployed across the U.S. and 80 in Europe, Australia, and the Middle East—all running on TEAL.

2. Operational Simplicity: One platform replaced the administrative burden of multiple carrier contracts and invoices.

3. Customer Success: Reliable remote support reduces downtime, lowers field costs, and increases client satisfaction.

Results

1. Global Scale: 100+ robots deployed across the U.S. and 80 in Europe, Australia, and the Middle East—all running on TEAL.

2. Operational Simplicity: One platform replaced the administrative burden of multiple carrier contracts and invoices.

3. Customer Success: Reliable remote support reduces downtime, lowers field costs, and increases client satisfaction.

With TEAL, Civ Robotics turned connectivity from a challenge into a competitive advantage. TEAL’s scalable, flexible platform ensures every robot stays connected and supported, empowering Civ Robotics to focus on delivering precise, automated construction layout that drives efficiency and reliability for global infrastructure projects. Learn more about Civ Robotics at: https://www.civrobotics.com/

“Without reliable connectivity, it is hard to support our customers. Getting robots out in the field and being able to support them is important. So, having the ability to support them remotely is something very valuable that we take seriously.”

– Tom Yeshurun, Founder and CEO of Civ Robotics

Don’t take our word for it! Learn more about why Civ Robotics solves multiple operational pain points with TEAL’s TEAL’s scalable, flexible platform.

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